Help Center › Testers › Getting Started
What hardware and software do I need to be a user tester for Userlytics? You will need: Mac with OSX 10.11 or higher OR a PC with Windows 7 or higher, a high-speed internet access, a standard...
Help Center › Clients
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity allows your study participants to view a...
Help Center › Clients
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity allows your study participants to view a...
Help Center › Clients
We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline the process of estimating study costs and enabl...
Help Center › Clients
Our study builder gives you the option between conducting unmoderated UX studies, or moderated UX studies. Both types of studies are effective and can help you gather a variety of insights about yo...
Help Center › Testers › Mobile Testing
Heads Up: This list of workarounds is arranged from the quickest to the last alternative. Quick Steps 1. Restart Your Device 2. Reinstall Userlytics Recorder 3. Close any running apps in the backgr...
Help Center › Testers › Moderated Testing
Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or iOS...
Help Center › Clients
Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or iOS...
Help Center › Clients
With Userlytics’ Tree Testing capability, you can improve the information architecture of your websites, apps and digital prototypes. Also known as reverse card sorting or card-based classification...
Help Center › Clients
Our automated video transcription capability, provided by Amazon Alexa, offers a unique way to quickly and efficiently transcribe lengthy video sessions in a variety of languages. Browse ...