Help Center › Clients
If users encounter issues with firewalls or VPNs while using our service, it may be necessary to whitelist specific domains and IP addresses to ensure seamless functionality. Below is a guide on ho...
Help Center › Clients
Prototypes Compatible with Userlytics: Userlytics enables brands to continuously gather user feedback by testing various prototypes. The platform is compatible with any prototype tool that operates...
Help Center › Clients
When engaging in remote user testing, a variety of file types can be uploaded to facilitate the evaluation process. The following files are supported for remote user testing: If you have a propriet...
Help Center › Clients
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity allows your study participants to view a...
Help Center › Clients
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity allows your study participants to view a...
Help Center › Clients
We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline the process of estimating study costs and enabl...
Help Center › Clients
Our study builder gives you the option between conducting unmoderated UX studies, or moderated UX studies. Both types of studies are effective and can help you gather a variety of insights about yo...
Help Center › Clients
Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or iOS...
Help Center › Clients
With Userlytics’ Tree Testing capability, you can improve the information architecture of your websites, apps and digital prototypes. Also known as reverse card sorting or card-based classification...
Help Center › Clients
Our automated video transcription capability, provided by Amazon Alexa, offers a unique way to quickly and efficiently transcribe lengthy video sessions in a variety of languages. Browse ...