Whitelisting Domains and IP Addresses with Userlytics
If users encounter issues with firewalls or VPNs while using our service, it may be necessary to whitelist specific domains and IP addresses to ensure…
Help Center Search
What Prototypes are Compatible with Userlytics, and How Do I Test Them?
Prototypes Compatible with Userlytics: Userlytics enables brands to continuously gather user feedback by testing various prototypes. The platform is compatible with any prototype tool that…
What kind of files can be uploaded for remote user testing?
When engaging in remote user testing, a variety of file types can be uploaded to facilitate the evaluation process. The following files are supported for…
What are Matrix Questions, and How Can I Add Them to my Study?
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity…
What are Matrix Questions, and How Can I Add Them to my Study?
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity…
Userlytics’ Credit Usage Calculator
We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline…
Unmoderated VS Moderated UX Studies
Our study builder gives you the option between conducting unmoderated UX studies, or moderated UX studies. Both types of studies are effective and can help…
Troubleshoot Your UX Moderated Study With These Techniques
Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or…
Tree Testing
With Userlytics’ Tree Testing capability, you can improve the information architecture of your websites, apps and digital prototypes. Also known as reverse card sorting or…
Transcriptions
Our automated video transcription capability, provided by Amazon Alexa, offers a unique way to quickly and efficiently transcribe lengthy video sessions in a variety of languages. Browse…