Your result didn’t upload? (Recover files in iOS)
If you want to recover the video files from your iOS device please follow these steps: This process only applies if you had an error during…
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Your result didn’t upload? (Recover files in Android)
This process only applies if you had an error during the upload process. https://play.google.com/store/apps/details?id=com.cxinventor.file.explorer&pcampaignid=web_share As soon as we receive the files, we will let you know…
Why am I not receiving any test invites?
Thanks so much for your interest in joining our tests! Once you sign up and register in our database, your account will be included in…
Who can see my profile? Is my name public?
I’m concerned about privacy. Can anyone see my profile or will my name be made public? When you sign up to be a user tester…
Where do I download the Userlytics recorder?
Download Userlytics recorder. You do not need to download the recorder prior to your first test. Once you receive an invitation you will be able…
When will I get paid?
Once our client has reviewed and positively rated your test feedback, your test will be marked as “approved”. We pay automatically to your PayPal account on Fridays…
What languages do you support?
You can write your test instructions and questions in any language or alphabet. In addition, for formative studies, you can set the language of the…
What kind of user experience questions will I be asked?
What kind of user experience questions will I be asked? You may be asked your opinion on things such as:
What kind of sites will I be usability testing?
What kind of sites will I be usability testing? You’ll be user testing websites, prototypes, advertisements, videos and other types of material from small start-up…
What is a user tester rating?
What is a user tester rating? Our usability tester rating system allows our clients to rate the quality of the user experience feedback provided by…