What if my user test assignment contains objectionable content?
Test assignment with objectionable content? We’ve installed several layers of protection to make sure that our user experience testers are not subjected to illegal or…
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What if I have technical problems during the usability test?
Technical problems during the usability test . Because our clients come to us for quick results your slot in a user test may be taken by…
What Happens if the Test Creator Cancels the Live Conversation?
If the test creator cancels the Live Conversation more than 4 hours ahead of the scheduled time, you will be given a notice and may…
What do usability activities consist of?
What do usability activities consist of? Examples of past user experience tasks include:
What do I have to write in the PayPal section?
What do I have to write in the PayPal section? You need to define the email address that is linked to your PayPal account (which…
What do I have to do during a user test?
What do I have to do during a user test? You need to follow the usability test instructions as provided by our client (see following…
What countries are supported for testers?
If your country supports PayPal, you should have no trouble participating in tests on Userlytics. At this time, PayPal is our only available payment method,…
What computer hardware and software do I need to be a user tester for Userlytics?
What hardware and software do I need to be a user tester for Userlytics? You will need: Mac with OSX 10.11 or higher OR a…
Troubleshooting Guide for Black Screen Issue in Android Test Recordings
Heads Up: This list of workarounds is arranged from the quickest to the last alternative. Quick Steps 1. Restart Your Device 2. Reinstall Userlytics Recorder…
Troubleshoot Your UX Moderated Study With These Techniques
Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or…