Should I use an External Microphone?
Should I use an External Microphone? No. Often times the use of external microphones will interfere with the sound recording, so please avoid them if possible…
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Live Conversation Guide for Testers
Userlytics’ Live Conversations web recorder makes it quick and easy for testers to join the fun and interesting moderated user experience tests with brands from all…
Mobile unmoderated study example for testers
New to remote user testing? Here’s the key info.
I’m new to remote user testing, what kinds of things should I know? You don’t need to know anything about usability testing to be one…
Recording 2 screens with extended desktop for this user test.
What happens when I’m using 2 screens with extended desktop for this user test. How will I know, which one is being recorded? Userlytics always…
Is there a qualification test?
Sometimes we require our testers to take a qualification test.
Is PayPal the Only Payment Option?
We are sorry to let you know that, at this moment, the only payment method we offer is PayPal and we do not have any other payment options available.…
I don’t want to have the Userlytics Recorder on my computer when I’m not performing a usability test
What happens if I don’t want to have the Userlytics Recorder on my computer when I’m not performing a usability test? You can remove it…
I am not allowed to download the Userlytics Recorder
You may be operating within a corporate and/or firewall protected environment that does not allow you to download applications from the Internet. Some of our…
How to Whitelist Userlytics with your Email Provider
How to Whitelist Userlytics with your Email Provider As a Userlytics tester, you will receive many important test invitations, reminders and notifications in your email…