How do I change my email address?
For security reasons, we don’t allow testers to change their email address themselves. If you want to change your email address, please send an email…
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Do I have to use real data for usability tests?
No. In Userlytics we are always looking to protect our participants’ privacy. If you ever take a part in a test that requires financial personal…
Can I use my laptop webcam?
Yes, no problem using either a desktop or webcam laptop. However, best to have only one webcam connected (and configured), so that the Userlytics Recorder…
Can I launch a test from my mobile phone or tablet?
Yes, depending on the test you may be asked to launch from a smartphone (iOS or Android), a tablet, or a desktop, and sometimes both.
Can I launch a test from my mobile phone or tablet?
Yes, depending on the test you may be asked to launch from a smartphone (iOS or Android), a tablet, or a desktop, and sometimes both.
Can I have more than one Userlytics tester account?
No, each tester can only have one Userlytics account. In the event that we detect the same tester has more than one account, we will take…
Before Starting UX Testing
So you’ve decided you want to start investing in user experience research. Soon, you’ll be on your way to creating targeted UX studies and creating…