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Help Center › Clients › Moderated Testing

Troubleshoot Your UX Moderated Study With These Techniques

Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or iOS...

Help Center › Clients › Moderated Testing

Moderated Sessions – Client Guide (Live Conversations)

What is a Moderated Session? Our moderated sessions allow you to conduct a one-on-one live interview session with a participant, with your colleagues as hidden observers interacting with the modera...

Help Center › Clients › Moderated Testing

Moderated Testing Dos and Don’ts

Userlytics’ Moderated Testing allows you to conduct live, face-to-face interviews with your target personas, enabling you to gather valuable insights about your digital product’s usability in real-...

Help Center › Clients › Moderated Testing

Moderated Testing Technical Requirements

Userlytics’ Live Conversations feature allows you to conduct advanced, moderated usability tests with clients from right within our platform. Below are the technical requirements needed to successf...

Help Center › Clients › Moderated Testing

How to Use our Moderated Web Recorder

Userlytics’ testing platform uses various web recorders to make remote testing smoother for you and your participants. Our upgraded “Moderated Testing” web recorder provides the most advanced, nati...

Help Center › Clients › Moderated Testing

How to Launch a Moderated Study

Userlytics offers moderated testing, which lets you run remote user experience studies with the help of a trained facilitator or moderator. These studies have advanced features like picture-in-pict...

Help Center › Clients › Moderated Testing

How to enable screen share for Google Chrome in macOS?

There has been an update by Apple that is affecting screen sharing for Userlytics, Zoom, Google Meet, and other tools that work through the web. Even if you have already allowed screen sharing perm...

Help Center › Clients › Moderated Testing

How Participants Join your Moderated Test

With Userlytics’ Live Conversations feature, brands can conduct real-time interviews and screen/webcam sharing with participants who fit their target audience. The best part? Participants don...