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Help Center › Testers › Mobile Testing

Your result didn’t upload? (Recover files in Android)

This process only applies if you had an error during the upload process.  https://play.google.com/store/apps/details?id=com.cxinventor.file.explorer&pcampaignid=web_share   As soon as we receive the files, we will let you know…

Help Center › Testers › Getting Started

Why am I not receiving any test invites?

Thanks so much for your interest in joining our tests! Once you sign up and register in our database, your account will be included in…

Help Center › Testers › Getting Started

Who can see my profile? Is my name public?

I’m concerned about privacy. Can anyone see my profile or will my name be made public? When you sign up to be a user tester…

Help Center › Testers › Getting Started

Where do I download the Userlytics recorder?

Download Userlytics recorder. You do not need to download the recorder prior to your first test. Once you receive an invitation you will be able…

Help Center › Testers › Getting Started

When will I get paid?

Once our client has reviewed and positively rated your test feedback, your test will be marked as “approved”. We pay automatically to your PayPal account on Fridays…

Help Center › Testers › Getting Started

What languages do you support?

You can write your test instructions and questions in any language or alphabet. In addition, for formative studies, you can set the language of the…

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