One-on-one conversations

Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or iOS devices: Desktop Troubleshooting Tips: Mobile Device Troubleshooting Steps: For both desktop and mobile, a solid and stable internet connection is imperative. A reliable connection reduces the chances of technical… Read More »Troubleshoot Your UX Moderated Study With These Techniques

Yes, depending on the test you may be asked to launch from a smartphone (iOS or Android), a tablet, or a desktop, and sometimes both.

Live Conversation Guide Live Conversation Guide for Testers Userlytics’ Live Conversations web recorder makes it quick and easy for testers to join fun and interesting moderated user experience tests with brands from all around the world. You don’t need to download any type of software, application or extension to join a Live Conversation session, making… Read More »Live Conversation Guide for Testers

How to Use our Live Conversations Moderated Web Recorder Userlytics’ testing platform utilizes several different web recorders to give you the simplest remote testing experience possible. Our new and improved “Live Conversations” web recorder allows you to have one-on-one conversations with the brands you are giving feedback to. Below we’ll go over how to use… Read More »How to Use our Live Conversations Moderated Web Recorder

How to Cancel a Live Conversation Session – As a Tester If an unexpected conflict comes up and you can no longer attend your scheduled Live Conversation session, you can cancel your appointment by following the steps listed below: Important to Note: