Help Center › Testers › Getting Started
What do usability activities consist of?
What do usability activities consist of? Examples of past user experience tasks include:
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Help Center › Testers › Getting Started
What do I have to write in the PayPal section?
What do I have to write in the PayPal section? You need to define the email address that is linked to your PayPal account (which is the email address that you use to log into that account).
Help Center › Testers › Getting Started
What do I have to do during a user test?
What do I have to do during a user test? You need to follow the usability test instructions as provided by our client (see following FAQs). It is very important that you speak your thoughts out lou...
Help Center › Testers › Getting Started
What countries are supported for testers?
If your country supports PayPal, you should have no trouble participating in tests on Userlytics. At this time, PayPal is our only available payment method, and we do not offer any other alternativ...
Help Center › Testers › Getting Started
What computer hardware and software do I need to be a user tester for Userlytics?
What hardware and software do I need to be a user tester for Userlytics? You will need: Mac with OSX 10.11 or higher OR a PC with Windows 7 or higher, a high-speed internet access, a standard...
Help Center › Testers › Getting Started
Should I use an External Microphone?
Should I use an External Microphone? No. Often times the use of external microphones will interfere with the sound recording, so please avoid them if possible and simply speak without the use ...
Help Center › Testers › Getting Started
New to remote user testing? Here’s the key info.
I’m new to remote user testing, what kinds of things should I know? You don’t need to know anything about usability testing to be one of our user experience testers. In fact, many of our clients pr...
Help Center › Testers › Getting Started
Recording 2 screens with extended desktop for this user test.
What happens when I’m using 2 screens with extended desktop for this user test. How will I know, which one is being recorded? Userlytics always records just 1 screen. Please pay attention on which ...
Help Center › Testers › Getting Started
Is there a qualification test?
Sometimes we require our testers to take a qualification test.
Help Center › Testers › Getting Started
I don’t want to have the Userlytics Recorder on my computer when I’m not performing a usability test
What happens if I don’t want to have the Userlytics Recorder on my computer when I’m not performing a usability test? You can remove it however please keep in mind that it will take you longer to d...