Susan Liu

Susan is a Senior user research manager at Sage, heading up the user research team within Sage’s Performance Marketing function. Susan has been at Sage for 3.5 years now and has grown the team from 2 to 6 members altogether. The team is a trusted and valued partner, delivering actionable and impactful insights to the business, influencing strategy and fuelling tactical initiatives across Sage.com, globally. Prior to joining Sage, Susan was Head of Design research in a multidisciplinary design team at Virgin Money.