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Ricardo is a Service Designer and UX Consultant with over 10 years of experience driving digital transformation and innovation across diverse sectors, including for-profit, non-profit, and government organizations.
His expertise spans Service Design, Human-Centered Design, UX Research, and Strategic Design thinking.
Leveraging these skills, he has successfully led multidisciplinary teams to create seamless, end-to-end experiences that prioritize user needs while balancing business and technical constraints.