Cynthia defines global brands using her expertise in CX/CD + AI + VUI to create dynamic end to end digital assistants. A creative force, Cynthia is a natural charmer who is committed to inspire and help others by example, most recently, as President of HelpNow, Inc, leading an incredible group of global volunteers. She is currently lead CX/CD at University of Phoenix, President of HelpNow, Inc. and a mentor at Ai4All & Botrepreneurs.