15 Years of Remote Usability Testing Insights
About Remote User Testing
Since 2009, Userlytics has been at the forefront of delivering exceptional UX insights for businesses, non-profits, and startups.
In addition to our comprehensive user research platform, we offer professional UX consulting services, tailored to enhance your digital solutions through expert analysis.
Our platform grants access to more than 2M global participants and provides unlimited accounts, making user research accessible to all.
Advancing Business Through User Insights
We’re not just a digital testing platform; we focus on how audiences interact with products, and we offer tools to gain key insights. Set your UX goals, create custom studies with our study builder, tap into our 2M global panel, and begin testing!
Our reputation precedes us
Improving your customer experience is our priority, leading to notable recognitions from top raters in the following apps and websites.
Our Usability Testing Team
We know that combining different perspectives is the key to creating a powerful and knowledgeable team. With employees based in over ten countries, we pride ourselves in our international approach to remote usability testing.
Our team is fluent in multiple languages such as English, Spanish, German, Italian, Portuguese, French, Russian, Arabic, and Mandarin, ensuring we can assist you in your native language. This linguistic diversity enriches our ability to provide the best UX insights for every client.
State of the art data and privacy protection
Trust and security are paramount for us and for our clients; we provide ongoing management of security systems with our ISO 27001 certification and SSO, and are fully compliant with GDPR. We are the ONLY leading remote user testing platform with all EU data stored and processed in the EU. Our platform also has a Single Sign-On (SSO) capability for added convenience.
Your experience is our priority
Our easy-to-follow onboarding and training system guides you through every step of our user testing software, giving you the tools to build and conduct your own UX studies and remote user testing.
All training sessions are recorded and shared with you so that creating your first UX study is that much easier! And help guides for each feature are also available.
Ready to uncover valuable UX insights? Schedule a Free Demo now.
Client testimonials
FAQs
How much does Userlytics cost? Does it cost as much as UserTesting?
UserTesting offers a variety of pricing plans based on the number of seats and tests. However, these plans can become expensive, especially for larger teams. In contrast, Userlytics provides a more scalable and cost-effective pricing model. With Userlytics, there are no additional costs for adding team members, allowing for unlimited collaboration without extra fees. This makes Userlytics a more budget-friendly choice for companies looking to expand their user testing capabilities.
Is Userlytics a good UX research platform? How is it compared to UserTesting?
UserTesting is a well-established company in the user testing market, known for its large participant panel and quick results. However, Userlytics offers several advantages that can make it a better choice for many organizations. Userlytics provides an all-in-one platform that includes participant recruitment, testing, and analysis, simplifying the entire user research process. Additionally, Userlytics offers a global panel, professional peer support, and flexible mixed-method testing options, ensuring comprehensive and actionable insights for your UX research needs.
What is better than UserTesting? Is Userlytics a good option?
While UserTesting is a major player in the market, Userlytics stands out with its unique benefits. Userlytics offers unlimited access for team collaboration at no additional cost, a professional UX consulting team for expert support, and a rapidly evolving platform that stays ahead of industry trends. Furthermore, Userlytics' diverse worldwide panel and scalable pricing model provide a more flexible and cost-effective solution for businesses of all sizes. These features make Userlytics a superior alternative for many organizations seeking comprehensive and efficient user testing services.
What makes Userlytics a top choice for user testing services?
Userlytics stands out in the user testing services market due to its comprehensive feature set and flexible pricing. The platform supports both moderated and unmoderated testing, offering deep insights into user behavior and seamless integration with various prototyping tools like Figma and Adobe XD. Userlytics also boasts a global panel of over 2 million participants, ensuring diverse and representative feedback for your projects. Additionally, the platform offers robust customer support and professional UX consulting, helping businesses optimize their user experience research from start to finish.
How does Userlytics' customer support enhance its user testing services?
Userlytics is highly praised for its exceptional customer support, which is a key differentiator in the user testing services market. The Userlytics team is known for being proactive and responsive, providing valuable assistance throughout the testing process. Whether you need help with test planning, moderation, or analysis, their professional UX consultants are available to ensure your studies are successful. This level of support helps businesses efficiently incorporate user feedback into their product development cycle, making Userlytics a trusted partner for UX research.
Why is Userlytics considered cost-effective compared to other user testing services?
Userlytics offers a more scalable and cost-effective pricing model compared to other major players like UserTesting. Unlike UserTesting, which charges per seat or test, Userlytics provides unlimited access for team collaboration without additional costs. This means that businesses can add as many team members as needed without incurring extra fees, making it a budget-friendly option for organizations looking to expand their user testing capabilities. This flexible pricing, combined with a comprehensive feature set, makes Userlytics an attractive choice for companies of all sizes.
Let’s work together on your
next Remote User Testing
Create positive user experiences and keep customers loyal to your product and brand.
Analytics tells you what,
Userlytics tells you WHY.