For security reasons we don’t allow testers to change their email address themselves. If you want to change your email address, please send an email to support@userlytics.com and tell us which email address you would like to use instead. We will change it for you.
What languages do you support? You can write your test instructions and questions in any language or alphabet. In addition, for formative studies, you can set the language of the recorder UI and participant landing pages into any of the following languages: EnglishSpanish (Spain)Spanish (Latam)FrenchGermanItalianDanishDutchNorwegianChinese (Traditional)Chinese (Simplified)JapaneseKoreanEstonianPortuguese (Brazil)SwedishPolishTurkishFinnishRussian We can add additional languages upon request… Read More »What languages do you support?
Our extension only works with Google Chrome and Microsoft Edge. 1. In order to re install the extension please follow the below link depending on your browser. 2. Click on “Remove from Chrome” or “Remove” in Microsoft Edge. 3. Finally click on “Add to Chrome” or “Get“.
In Chrome In Edge 1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu. 2. Click Privacy, search, and services on the left-side menu. 3. Under the section Clear browsing data, Click Choose what to clear. 4. Select Cookies and other site data and Cached images and files. 5. Click Clear Now. 6. Close Microsoft Edge completely for your changes to… Read More »How to clear cookies and cache in my browser
Create positive user experiences and keep customers loyal to your product and brand.
Analytics tells you what,
Userlytics tells you WHY.