Skip to content

Help Center search

Help Center › Clients › Profile Settings and User Administration

Userlytics’ Credit Usage Calculator

We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline the process of estimating study costs and enabl...

Help Center › Clients › Profile Settings and User Administration

How to Set up your Userlytics Profile

f you have just created your Userlytics account, congratulations! Simplified and effective remote usability testing is now available 24/7. Below, we’ll show you how to get started with your account...

Help Center › Clients › Profile Settings and User Administration

How to Request Account Invoices

How to Request Account Invoices Currently, there is not a way to access invoices from within your Userlytics account, although we are implementing this feature in our next update. If you would like...

Help Center › Clients › Profile Settings and User Administration

How to Remove your Userlytics Account

If you ever decide that Userlytics is no longer the right fit for your simplified and effective remote usability testing needs, you can cancel your account directly from your dashboard. Go to the &...

Help Center › Clients › Profile Settings and User Administration

How the Userlytics Credit System Works

Userlytics utilizes a credit system as part of its usage-based pricing plans to offer users a simplified way to utilize features and services across the platform. Most plans offer two types of cred...

Help Center › Clients › Profile Settings and User Administration

Different Types of Account Users and Roles

Different Types of Account Users and Roles When you get a Userlytics plan, you can set up different roles for your team members. These roles control what people can do in your account. There are th...