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Userlytics Cookie Policy

Userlytics Corporation (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience. Our Cookie Policy highlights how we use this data.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

In addition to cookies, we use various analytics and user feedback tools to improve your experience on our website. These tools help us better understand how users interact with our site, identify areas for improvement, and enhance usability. These tools may collect data such as mouse movements, clicks, and interactions with different elements on our website. The information collected is aggregated and anonymized, ensuring that it does not contain personally identifiable information. The data collected through these tools is used solely for the purpose of optimizing our website’s performance, user interface, and overall user experience. By using our website, you consent to the use of these analytics and user feedback tools as described above in conjunction with our Cookie Policy.

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

The following types of cookies may be used when you visit the Site:

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

List of cookies that may be added to your browser when you are in the

__zlcmidChat (Zendesk)ExternalCookie used by Zendesk for chatting with users in real time
_gaAnalyticsExternal – AnalyticsAnalytics cookie used by Google Analytics for differentiating between visitors. For more info click here.
_gatAnalyticsExternal – AnalyticsAnalytics cookie from Google Analytics used to limit the percentage of requests. For more info click here.
_gcl_auGoogle Ads (Conversion)External – AdvertisingUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services For more info click here.
_gidAnalyticsExternal – AnalyticsAnalytics cookie used by Google Analytics for differentiating between visitors. For more info click here.
_hjidHotjar TrackingExternal – AnalyticsCookie used by hotjar to track your movements or how you answer anonymous surveys on our website
_fbpFacebook TrackingExternal – AdvertisingUsed by Facebook to provide a series of advertising products such as real-time bids from third-party advertisers.
_frFacebookExternal – AdvertisingThis cookie is from Facebook, they serve to show the “Like” button and show the number of followers. For more information, click here.
IDEYoutubeExternalGoogle’s cookie for advertising across the web.
PHPSESSIDSession (Internal cookie)InternalThis is a general purpose identifier used to maintain user session variables.
testBuilderAlertsAlerts (Internal cookie)InternalThis is a cookie used to prevent showing an alert again after being closed.
__cfduidCloudFareExternal – PersonalizationCookie ‘__cfduid’ is set by the CloudFlare service to identify trusted web traffic.
AWSALBAmazon web servicesExternal – PersonalizationThese cookies from Amazon Web Services enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability.
GPSYoutube (embed videos)ExternalUnique identification record on mobile devices to allow tracking based on the geographical location by GPS..
PREFYoutubeExternal – PersonalizationGoogle cookie that stores configuration preferences, such as preferred language, number of search results displayed per page or activation of Google SafeSearch filter.
VISITOR_INFO1_LIVEYoutubeExternal – AnalyticsCookie that tracks the visited videos that are embedded in the web.
YSCYoutubeExternal – PersonalizationCookie that measures the reproductions of videos made by the user and records the events.
NIDGoogleExternal – PersonalizationUsed by Google for the recaptcha & other Google Services.
acceptCookiesCookie Policy (Internal cookie)InternalCookie that stores if the Cookie Policy has been accepted.
NIDGoogleExternal – PersonalizationUsed by Google for the recaptcha & other Google Services.

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies.

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

If you have questions or comments about this Cookie Policy, please contact us at:

  • Userlytics Corporation
  • 1200 Brickell Avenue, Suite 1950
  • Miami, Florida, USA, 33131
  • +1 888-809-0047

Additional questions about our Cookie Policy?

Analytics tells you what,
Userlytics tells you WHY.